Dr. Mareike Bollinger is Market Insights Lead at KARL STORZ where she is leveraging data to enable customer-centric decision making in the healthcare industry. She has been with the company for the past 10 years, driving change and innovation in close collaboration with colleagues from different countries and cultures. She holds a PhD in User Innovation and Innovation Management.
Case Study
Tuesday, October 07
08:55 am - 09:20 am
Live in Berlin
Less Details
Healthcare industry is famously very regulated and is less transparent or data-driven compared to other industries. As data is hard to come by, we needed to become very innovative to be able to get the insights and develop a better customer experience.
In this presentation you will learn: