Case Study
Monday, October 06
11:00 AM - 11:25 AM
Live in Berlin
Less Details
To make sure our insights make the intended impact, our team has embarked on a project with the goal to better understand our internal customers and map their journeys. As we have later seen, it was a game-changer.
In this presentation you will learn:
Luc Rooms (50) is Center of Excellence Lead for Market Intelligence at Proximus, a Belgian-based ICT company. After fulfilling strategy consulting, strategic planning and business development functions, Luc moved to the Market Intelligence team in 2006. His team is responsible for monitoring market and competition dynamics, next to developing knowledge management capabilities of the company. Luc is member of 2 international Market Intelligence benchmarking initiatives.
Luc holds a Master in Communication Sciences, next to 2 post university degrees in sports management.